Business Apology Letter (Surat Permintaan Maaf Resmi Perusahaan)
Safira Alya Y./ 16118431/4 KA15 -------------------------------------------------------------------------------------------------------------------------------------------------------------- November 11th, 2021 Yourleaaa Shop 1010 Pallete Claire Drive Jakarta City, MO 12632 Dear madam, Thank you for writing and contacting us for the problem you have. We are sorry to you for the fact that the item sent was damaged like that. This could be due to our fault or an error durring shipping. We would like to compensate you. If you want to exchange the new product, please bring the product, nota, and this letter to proof of purchase. Once again, we apologize for the inconvenience that may have caused. Thank you for your patient and understanding. Best Regards, Safira Alya Owner Yourlea Shop -------------------------------------------------------------------------------------------------------------------------------------------------------------- Bagian bagan-bagannya Date -------> No